45%
Nearly half of marketers say too many tools to evaluate is the top reason their AI adoption has stalled, outpacing concerns about learning curves, trust, and ROI.
Source: ActiveCampaign survey
I use AI daily, and the experience is still pretty disconnected. But here's where I've seen value: AI compresses the time between getting insights and being able to take action. Analyzing a campaign doesn't move the needle, but sending one more improved campaign does.”
Perry Tinoco, ActiveCampaign

Analysis

What the numbers actually mean.

Marketers are drowning in options before they begin to use one tool.

45% of marketers say being overwhelmed by too many tools is what's stalling their AI adoption, and 41% say the ones they do find are too hard to learn and implement. When evaluating a tool takes longer than using it, most people stop evaluating altogether.

Output quality concerns and ROI gaps are symptoms of the same underlying problem.

39% of marketers don't trust what AI produces, and 27% can't prove it's working. Both numbers point to the same root cause: marketers who haven't used AI consistently enough to develop judgment about it. Trust in AI output, much like confidence, tends to follow use rather than precede it.

The path forward is narrowing the first decision, not expanding the options.

McKinsey's 2025 State of AI research found that the organizations seeing real impact aren't using more tools, they're redesigning workflows around fewer, better ones. Committing to one use case and building from there is what actually moves the needle.

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